Customer Reviews
Average Customer Review
(126 customer reviews) 81 of 85 people found the following review helpful
Great drive, Ridiculous packaging!!!,
July 17, 2010 Maxx Racer - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Samsung 1 TB Spinpoint 7200 RPM 32MB Cache SATA 3.5 inch Bulk/OEM Desktop Hard Drive HD103SI (Personal Computers)
This is my fifth Samsung 1tb drive. They are by far the best in this size and class. I am using them exclusively in my custom build computers. I highly recommend this drive to anyone needing a fast, quite, and reliable drive.
However, you will want to get it elsewhere. What the hell is going on with Amazon and the shipping department!!! After reading the emails about their packaging I thought that Amazon would correct this. HELL NO!!! I just received the drive today. I cannot believe how the drive was packed. It was in a box alone with no, I repeat, no packaging at all. The drive was in the OEM plastic clam-shell container with nothing around it. This thing was slip-sliding around in the box for the past few days!! I am afraid to install it. This is ridiculous! This is not what I would expect from Amazon. I was forewarned by all the feedback. Unfortunately I did not heed the warnings hoping that mighty Amazon would do better. Well it did not happen. This is...Read more
78 of 85 people found the following review helpful
Great Drive, Terrible Amazon Packaging!,
June 11, 2010 Review Master - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Samsung 1 TB Spinpoint 7200 RPM 32MB Cache SATA 3.5 inch Bulk/OEM Desktop Hard Drive HD103SI (Personal Computers)
Ok so I was hoping that some of the previous reviews of terrible packaging were untrue but they are true. I received this drive in a small thin box, inside there was NO packing material at all. None, Nada... Wow. The plastic casing that the drive comes in was open, and the drive was just flopping away inside the box all the way to my house. How can a huge company like Amazon not understand how bad this is? This is not a book, its a harddrive, this kind of movement destroys drives. I requested a replacement and we will see how that goes. Amazon is going downhill it would seem earlier this week I ordered another item and it never made it into the mail, they assigned a tracking number but the shipper never received it. Now this. I am quickly losing faith in Amazon. At least the customer service is good, but the shipping is the worst it has ever been.
Update: I just received a replacement harddrive and I received a drive in the same condition. Very frustrating. This one came in...Read more
45 of 49 people found the following review helpful
Packaging problems persist,
September 2, 2010 E. Ferree "Evan" (Atlanta) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Samsung 1 TB Spinpoint 7200 RPM 32MB Cache SATA 3.5 inch Bulk/OEM Desktop Hard Drive HD103SI (Personal Computers)
I should have listened. As of 9/2/2010 Amazon has still failed to figure out how to package a delicate electronic device. If you order this here, you deserve the failed hard drive you will inevitably get. Mine lasted THREE DAYS before windows seven told me the disk was failing.