Customer Reviews
Average Customer Review
(20 customer reviews) 28 of 32 people found the following review helpful
eSATA connection breaks,
October 25, 2009 Ronald D. Coffen - See all my reviews
This review is from: Fantom GreenDrive Pro 1 TB USB 2.0/eSATA Desktop External Hard Drive 16 MB Cache with 2 Year Warranty GDP1000EU (Personal Computers)
First, the bad (so you know right away): As several other reviews have mentioned in various locations, don't count on the eSATA connection working for long. It worked fine for the first few months (I used it just once a week at most to backup my desktop drives). Then, it started working only inconsistently and I had to use the MUCH slower USB 2 connection. Now, the eSATA connection has not worked for a long time. On the good side, it worked very speedily when the eSATA connection on the drive was functional and I haven't had any complaints about the drive itself. It's just I would have bought a different and even pricier setup so that I could have used the eSATA interface. I wouldn't recommend this drive if you want to use the eSATA connection on the drive.
6 of 6 people found the following review helpful
no problems for me,
December 2, 2010 E. Blake "poodlebone" (Bronx, NY United States) - See all my reviews
This review is from: Fantom GreenDrive Pro 1 TB USB 2.0/eSATA Desktop External Hard Drive 16 MB Cache with 2 Year Warranty GDP1000EU (Personal Computers)
I bought this drive in March 2009 after my computer crashed and I lost a lot of data (yes, my own fault). That computer died completely not too long after and I bought a cheap replacement which died two months ago. I now have a new computer with this Fantom drive connected via the USB port, same as with the previous two computers. The drive has worked perfectly with all three computers (first with XP, second with Vista and now with 7). I mainly use it for backing up my huge music collection and photos. I borrowed a computer from work for a few weeks when my second one died in October and I played music files directly from the Fantom drive and they sounded perfect. Never a skip or pause. Since I bought the drive for home/personal use it is fast enough to suit me.
31 of 42 people found the following review helpful
Do not buy,
January 26, 2010 Aaron Maltz (Eugene, OR United States) - See all my reviews
This review is from: Fantom GreenDrive Pro 1 TB USB 2.0/eSATA Desktop External Hard Drive 16 MB Cache with 2 Year Warranty GDP1000EU (Personal Computers)
I'll try to avoid repeating the common complaints leading to the failure of this drive: rattling death sound, inability to find files, etc. I'll also briefly mention the frustrations trying to contact Fantom's customer service: three e-mails and three phone calls with no reply until I finally, miraculously, reached someone on my forth phone attempt. And finally, the $45 flat diagnostic charge with no guarantee of data recovery, despite the fact that my drive failed within four months of purchase. And you foot the shipping as well. Rather than provide the company with another drive to refurbish and re-sell, while being stuck with a product that would most likely fail within six months, I decided to do my own diagnostic work.
These drives are not meant to be taken apart by anyone without the proper tools; that is to say, there were no easy screws to get the drive out of the shell. But, with enough application, it happened. And to my surprise, when I removed the...Read more
